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Tracking Packages

At Herpeshometest, we value each and every single customer. As customer satisfaction is always our top priority, we offer various shipping options to suit every customer. Our options range from postal shipping (standard and medium speed) to expedited shipping (fast delivery).


Payment authorized

• Herpeshometest may have to verify payment and order details before processing your order.
• Before the payment authorized and verified, order can not cancel or change. We will process immediately once verified. Herpeshometest will also do the best to support you.


Anonymous shipping and billing


  • It is impossible to know what the package contains without opening it.
  • The sender name and address will reveal absolutely nothing about the contents.
  • The credit card bill will not reveal what you have purchased.
  • The credit card bill will not reveal from where you have ordered.


After we dispatch your goods,


we will email you a tracking number for the courier company (this will be based on your email preferences). Depending on the chosen courier, there may sometimes be a delay of one working day between dispatching your order from our warehouse in Australia, Europe or United States  and obtaining the shipping tracking number. If you have not received a tracking number from us, it probably means that we have not sent out your order yet.


Please be patient.


Most orders take 1-2 days to complete the verification, packing and dispatch process. If you require additional information on the location of your order, please open a ticket in the support system (at supporthometest.com) quoting your order number(s) and we will assist you.